Bilingual Enrollment Rep

SmartRecruiters, Inc.

Coral Gables (FL)

On-site

USD 17,000 - 19,000

Full time

14 days+

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Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k

PTO

Growth potential

Positive work environment

Job summary

HealthCare Support Staffing, Inc. (HSS) is a leading national healthcare recruiting and staffing firm based in the United States. The role focuses on handling member questions, enrollment support, and delivering high-quality customer service in a healthcare environment.

Hours are standard business times with potential for growth and benefits, including medical plans, 401k, and PTO. The position emphasizes attention to detail, proficiency with MS Office, and the ability to follow a script to

Qualifications

2 years of experience in call center customer service in healthcare.
Experience enrolling members preferred.
Must be able to read off of a call script.
Managed care experience strongly preferred.
Proficient in MS Word, Excel, Access, and PowerPoint.

Responsibilities

Providing customer service to members with Questions with services

Skills

Call center experience

Healthcare experience

Enrollment experience

Read from script

Managed care experience

MS Word

Excel

Access

PowerPoint

Tools

MS Word

Excel

Access

PowerPoint

Job description

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States.

Job Description