Bilingual Healthcare Front Desk Specialist

YAKIMA NEIGHBORHOOD HEALTH SERVICES; Yakima (WA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plan

Job summary

Yakima Neighborhood Health Services in Yakima, WA, seeks a friendly front desk receptionist to greet patients, verify information, and schedule appointments. The role supports daily clinic operations with a focus on patient access and smooth workflows.

The ideal candidate has a High School diploma or GED, is bilingual English/Spanish preferred, and has customer service experience. A background check must be passed. We offer strong benefits and a collaborative team environment.

Qualifications

• High School Diploma or GED.
• Bilingual in English/Spanish highly preferred.
• Previous customer service experience; healthcare experience is preferred.
• Ability to pass a background check.

Responsibilities

• Greet patients and visitors at the clinic in a prompt, courteous, and helpful manner.
• Identify incoming patients with acute needs and notify medical staff.
• Check in patients, verify and update information in computer system and patient forms.
• Review and collect insurance information.
• Calculate charges and collect payments.
• Schedule patient appointments.
• Make reminder calls for upcoming appointments.
• Support clinic operations as needed by the supervisor.

Skills

Bilingual English/Spanish

Customer service

Healthcare experience (preferred)

Education

High School Diploma or GED

Job description

Yakima Neighborhood Health Services in Yakima, WA, seeks a friendly front desk receptionist to greet patients, verify information, and schedule appointments. The role supports daily clinic operations with a focus on patient access and smooth workflows.

The ideal candidate has a High School diploma or GED, is bilingual English/Spanish preferred, and has customer service experience. A background check must be passed. We offer strong benefits and a collaborative team environment.