Bilingual Medical Receptionist – Front Desk & Patient Care

RPMGlobal; Yakima (WA); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Employer-paid health insurance (med/dx

Profit sharing & 403(b)

Generous PTO & holidays

Bilingual pay

Job summary

Yakima Medical-Dental Clinic in Yakima, WA is seeking a Medical Receptionist to serve as the welcoming front line for patients, handling scheduling, insurance questions, and accurate data flow. The role emphasizes patient-centered service and smooth front-office operations.

The position requires bilingual English/Spanish abilities, strong customer service and multitasking skills, and proficiency with Outlook, Word, Excel, and electronic systems. Competitive benefits accompany this full-time role.

Qualifications

• High School Diploma or GED is required.
• Bilingual English/Spanish communication skills are required.
• Strong customer service and communication abilities are essential.
• Ability to multitask and handle interruptions effectively.
• Professional, patient‑centered communication style requested.
• Proficiency with Outlook, Word, Excel, and electronic systems.
• Clinic receptionist or medical front office experience is a plus.

Responsibilities

• Answer phones, transfer calls, take messages, and respond to patient inquiries in person, by phone, and via the patient portal.
• Greet patients, maintain visitor logs, notify staff of arrivals, and provide translation support when needed.
• Create and maintain patient charts, register new patients, and ensure forms/data are accurate and complete.
• Schedule, update, and adjust appointments; manage cancellations and no-shows.
• Verify insurance eligibility, obtain documentation, and assist patients with questions.
• Post encounters, accept payments, and reconcile daily cash receipts.
• Provide administrative support to Providers and clinic staff to maintain front-office workflow.
• Perform other duties as assigned.

Skills

Bilingual English/Spanish

Customer service

Communication skills

Multitasking

Education

High School Diploma or GED

Tools

Outlook

Word

Excel

Electronic systems

Job description

Yakima Medical-Dental Clinic in Yakima, WA is seeking a Medical Receptionist to serve as the welcoming front line for patients, handling scheduling, insurance questions, and accurate data flow. The role emphasizes patient-centered service and smooth front-office operations.

The position requires bilingual English/Spanish abilities, strong customer service and multitasking skills, and proficiency with Outlook, Word, Excel, and electronic systems. Competitive benefits accompany this full-time role.