Bilingual Dental Front Desk Specialist

Yakima Valley Farm Workers Clinic, Inc.; Portland (OR); On-site; USD 28,000 - 34,000; Full time

Job summary

Yakima Valley Farm Workers Clinic in Portland, Oregon seeks a Relief Dental Receptionist to support front-desk operations. You will greet patients, manage charts, schedule appointments, verify insurance, and handle billing and recalls in a fast-paced clinic environment.

Minimum requirements include a high school diploma and clinic experience; bilingual (English/Spanish) is preferred. Pay ranges from $20.21 to $24.75 per hour, DOE, with bilingual differential compensation if ALTA score is 9.

Qualifications

• High School Diploma or GED.
• One year's clinic/dental/optometry office experience preferred.
• Bilingual English/Spanish preferred at ALTA level 9.
• Ability to prioritize work in a fast-paced environment.
• Professional interaction with patients, providers and staff.
• Basic proficiency with Outlook, Word and Excel.
• Knowledge of medical/dental terminology and billing/insurance preferred.
• Strong customer service skills.

Responsibilities

• Answer phones, transfer calls, and take messages for the clinic.
• Greet patients, manage logs, and provide translation services as needed.
• Ensure complete patient data; create and update charts and records.
• Schedule appointments and notify providers of no-shows/cancellations.
• Verify insurance eligibility and file documents; answer insurance questions.
• Respond to patient inquiries in person, by phone, and via portal.
• Perform routine billing duties and reconcile daily cash.
• Manage referrals from start to finish.
• Oversee recall communications for routine care and reminders.
• Distribute clinic documents to Health Information dept and file records.
• Prepare treatment plan estimates and collect upfront fees.
• Perform other duties as assigned.

Skills

Bilingual English/Spanish

Multitasking

Patient interaction

Customer service

Data entry

Medical/dental terminology

Billing basics

Education

High School Diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Yakima Valley Farm Workers Clinic in Portland, Oregon seeks a Relief Dental Receptionist to support front-desk operations. You will greet patients, manage charts, schedule appointments, verify insurance, and handle billing and recalls in a fast-paced clinic environment.

Minimum requirements include a high school diploma and clinic experience; bilingual (English/Spanish) is preferred. Pay ranges from $20.21 to $24.75 per hour, DOE, with bilingual differential compensation if ALTA score is 9.