Bilingual Front Desk & Client Care Specialist

Catholic Charities of Central Washington; Wenatchee (WA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

13 paid holidays

12 days vacation

12 days sick leave per year

Health insurance (medical & prescribed

Dental and vision insurance plans

Retirement 403(b) Plan

Basic Life Insurance

Flexible Spending Account

Education Assistance Program

Employee Assistance Program

Longevity awards

Job summary

Catholic Charities of Central Washington is seeking a Front Desk Support Receptionist to deliver welcoming, confidential front-desk service and accurate information to staff and clients. The role covers clerical tasks, patient check-ins, payment processing, and coordinating with clinical staff across two office locations in Yakima area.

The ideal candidate is bilingual (English/Spanish), detail-oriented, proficient with Microsoft Word, and capable of multitasking in a busy office.

Qualifications

• High School Diploma or GED required.
• Previous clerical or administrative work preferred.
• Bilingual English/Spanish required.
• Proficiency using Microsoft Word.
• Experience with office equipment (copier, fax, postage meter, etc.).

Responsibilities

• Answers telephone calls and directs messages with confidentiality.
• Greets clients and visitors and directs to appointments.
• Maintains staff schedule and handles mail.
• Checks in clients and verifies insurance coverage for appointments.
• Collects client payments and issues receipts; records payments daily.
• Sends clinician letters and confirms completion via email.
• Maintains stocked office supplies and front desk equipment.

Skills

Bilingual English/Spanish

Microsoft Word

Detail-oriented

Customer service

Multi-line Phone Handling

Education

High School Diploma or GED

Tools

Copier

Fax

Postage Meter

Calculator

Phone System

Job description

Catholic Charities of Central Washington is seeking a Front Desk Support Receptionist to deliver welcoming, confidential front-desk service and accurate information to staff and clients. The role covers clerical tasks, patient check-ins, payment processing, and coordinating with clinical staff across two office locations in Yakima area.

The ideal candidate is bilingual (English/Spanish), detail-oriented, proficient with Microsoft Word, and capable of multitasking in a busy office.