Bilingual Healthcare Front Desk Receptionist

Norton Healthcare; Louisville (KY); On-site; USD 31,000 - 41,000; Full time

Job summary

Norton Healthcare in Louisville, KY is seeking a friendly receptionist to be the first point of contact for patients and staff. You will answer calls, schedule appointments, pull charts, obtain registration and insurance data, and ensure smooth patient flow in a busy clinic environment. No experience is required, but Spanish language ability is preferred.

A High School Diploma or GED is expected. The role involves assisting with referrals, pre-certifications, and basic charge entry, supporting

Qualifications

• No experience required.
• Ability to speak Spanish preferred.
• High school diploma or GED required or preferred.

Responsibilities

• Answer the telephone, determine the nature of patient calls and incoming calls, schedule appointments, routing calls, taking messages.
• Pull charts for messages, greet patients and family members, obtain registration and insurance data and update information in the billing system.
• Facilitate patient flow into the practice; may assist with charge entry, referrals and pre-certifications, and scheduling of specialist appointments and diagnostic tests.

Education

High School Diploma or GED

Job description

Norton Healthcare in Louisville, KY is seeking a friendly receptionist to be the first point of contact for patients and staff. You will answer calls, schedule appointments, pull charts, obtain registration and insurance data, and ensure smooth patient flow in a busy clinic environment. No experience is required, but Spanish language ability is preferred.

A High School Diploma or GED is expected. The role involves assisting with referrals, pre-certifications, and basic charge entry, supporting