Bilingual Healthcare Front Desk & Admin Specialist

Meridian Behavioral Healthcare, Inc.; Ocala (FL); On-site; USD 19,286 - 26,174; Full time

Benefits offered by this job

403(b) match

Tuition reimbursement

Career growth opportunities

EAP and discounts

Job summary

Meridian Behavioral Healthcare, Inc. in Ocala, FL is seeking a Customer Service Specialist to welcome clients, handle in-person and phone inquiries, and support daily operations at the center.

The role emphasizes clerical tasks, scheduling, billing duties (including co-payments), and maintaining a friendly, efficient client experience. Bilingual skills are a plus, and the ability to type 27 WPM is required.

Qualifications

• Associate’s degree (preferred) with clerical/reception or billing experience
• High School Diploma/GED with 2+ years of office/clerical experience (including public interaction; healthcare preferred)
• Bilingual skills a plus
• Must type 27 WPM and pass required assessments

Responsibilities

• Greet and assist clients, answering questions and directing them to appropriate services
• Provide administrative and clerical support (scheduling, correspondence, filing, mail, etc.)
• Manage financial tasks including co‑pay collection, deposits, and petty cash
• Support departmental operations and contribute to overall program success

Skills

Typing 27 WPM

Customer service

Bilingual (bonus)

Education

Associate’s degree (preferred)

High School Diploma/GED with 2+ years of clerical experience

Job description

Meridian Behavioral Healthcare, Inc. in Ocala, FL is seeking a Customer Service Specialist to welcome clients, handle in-person and phone inquiries, and support daily operations at the center.

The role emphasizes clerical tasks, scheduling, billing duties (including co-payments), and maintaining a friendly, efficient client experience. Bilingual skills are a plus, and the ability to type 27 WPM is required.