Bilingual Healthcare Admin Specialist II

State-of-South-Carolina; South Carolina; On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health, dental, vision

Long-term disability

Life insurance

15 days vacation

15 days sick leave

13 paid holidays

Parental Leave

SC Deferred Compensation

SCRS/ORP retirement options

Job summary

SC Department of Behavioral Health and Developmental Disabilities (BHDD) is hiring an Administrative Specialist II in Lexington, SC. The role supports office operations, manages clerical tasks, and handles medical records in accordance with state and federal guidelines.

The position requires at least two years of clerical experience or an equivalent substitution, and a high school diploma; bilingual English/Spanish is a plus.

Qualifications

• Two years of clerical experience required; high school diploma required.
• Substitution: associate degree or three years of clerical experience.
• Bilingual abilities in English and Spanish are a plus.

Responsibilities

• Provide administrative support with patient/customer-facing duties and ensure proper instructions are given to meet needs.
• Notify staff of patient arrival via EHR or Teams; schedule appointments for patients and staff.
• Maintain policies and procedures within established guidelines.
• Manage all assigned medical records in compliance with local, state and federal guidelines; update patient information and ensure accurate scanning/importing of documents.
• Assist in satellite offices and/or clinics as needed.
• Collect patient fees and verify daily fee collections; ensure BHDD cash policies are followed.
• Adhere to all regulatory policies and BHDD standards.
• Complete annual trainings including Safety, MAPS, and clinical trainings; comply with CARF standards.

Skills

Customer service

Phone reception

Time management

Microsoft Windows basics

Education

High school diploma

Associate degree in secretarial science

Tools

Microsoft Windows

Job description

SC Department of Behavioral Health and Developmental Disabilities (BHDD) is hiring an Administrative Specialist II in Lexington, SC. The role supports office operations, manages clerical tasks, and handles medical records in accordance with state and federal guidelines.

The position requires at least two years of clerical experience or an equivalent substitution, and a high school diploma; bilingual English/Spanish is a plus.