Bilingual Government Correspondence Specialist

Other; Tallahassee (FL); On-site; USD 55,000 - 85,000; Full time

Job summary

Florida Department of Corrections, Central Office Office of Legislative Affairs in Tallahassee, seeks a Government Operations Consultant II to manage inmate, family, and public inquiries and track responses for the Governor's Office and legislators. Fluency in Spanish for writing, speaking, and translation is required.

The role emphasizes confidentiality and adherence to Florida statutes and departmental rules, coordinating with legislative offices to handle citizen service requests.

Qualifications

• Fluent in reading, writing, and speaking Spanish with ability to translate English to Spanish documents.
• Knowledge of Florida Department of Corrections rules, policies, and procedures governing inmates.
• Experience managing correspondence control databases and tracking systems.
• Familiarity with Florida Statutes pertaining to Citizen Services.
• Ability to work with Governor's Office and legislative offices on citizen service requests.

Responsibilities

• Manage correspondence and inquiries from inmates, families, and the public.
• Track and coordinate responses to complaints and requests from the Governor's Office, legislators, and others.
• Maintain confidentiality and ensure compliance with Department rules and Florida statutes.

Skills

Spanish fluency

Job description

Florida Department of Corrections, Central Office Office of Legislative Affairs in Tallahassee, seeks a Government Operations Consultant II to manage inmate, family, and public inquiries and track responses for the Governor's Office and legislators. Fluency in Spanish for writing, speaking, and translation is required.

The role emphasizes confidentiality and adherence to Florida statutes and departmental rules, coordinating with legislative offices to handle citizen service requests.