Public Service Administrative Specialist – In-Office Tallahassee

The Florida Bar; Tallahassee (FL); Vor Ort; USD 30.000 - 37.000; Vollzeit

Zusammenfassung

The Florida Bar in Tallahassee, FL is seeking a public service administrative assistant to handle written and telephone inquiries about attorney conduct. You will route intake calls, provide public information, and enter data into our database.

The role requires a High School Diploma and two years of administrative experience; Spanish fluency is preferred. This in-office position emphasizes accuracy, professionalism, and service in a team setting.

Qualifikationen

• Required: High School Diploma (or equivalent).
• Two (2) years of administrative work experience required; fluency in Spanish preferred.

Aufgaben

• Answers ACAP hotline calls and responds to inquiries regarding the conduct of Florida attorneys.
• Provides general information regarding the grievance process, as well as alternatives to disciplinary programs including information on The Florida Bar's mediation and fee arbitration programs.
• Refers misdirected callers to other departments or agencies.
• Records and distributes phone messages to intake counsel; provides status updates to callers regarding open investigations.
• Scans written inquiries and enters relevant data into database.
• Coordinates and mails correspondence and complaint forms.
• Other duties as assigned.

Ausbildung

High School Diploma or equivalent

Tools

MS Word

MS Excel

MS Outlook

Database input

Jobbeschreibung

The Florida Bar in Tallahassee, FL is seeking a public service administrative assistant to handle written and telephone inquiries about attorney conduct. You will route intake calls, provide public information, and enter data into our database.

The role requires a High School Diploma and two years of administrative experience; Spanish fluency is preferred. This in-office position emphasizes accuracy, professionalism, and service in a team setting.