Government Operations Consultant II

Other; Tallahassee (FL); Vor Ort; USD 55.000 - 85.000; Vollzeit

Zusammenfassung

Florida Department of Corrections, Central Office Office of Legislative Affairs in Tallahassee, seeks a Government Operations Consultant II to manage inmate, family, and public inquiries and track responses for the Governor's Office and legislators. Fluency in Spanish for writing, speaking, and translation is required.

The role emphasizes confidentiality and adherence to Florida statutes and departmental rules, coordinating with legislative offices to handle citizen service requests.

Qualifikationen

• Fluent in reading, writing, and speaking Spanish with ability to translate English to Spanish documents.
• Knowledge of Florida Department of Corrections rules, policies, and procedures governing inmates.
• Experience managing correspondence control databases and tracking systems.
• Familiarity with Florida Statutes pertaining to Citizen Services.
• Ability to work with Governor's Office and legislative offices on citizen service requests.

Aufgaben

• Manage correspondence and inquiries from inmates, families, and the public.
• Track and coordinate responses to complaints and requests from the Governor's Office, legislators, and others.
• Maintain confidentiality and ensure compliance with Department rules and Florida statutes.

Kenntnisse

Spanish fluency

Jobbeschreibung

This Government Operations Consultant II position with the Florida Department of Corrections, located in the Central Office Office of Legislative Affairs in Tallahassee, manages correspondence and inquiries from inmates, families, and the public. The role tracks and coordinates responses to complaints and requests received from the Governor's Office, legislators, and other sources while maintaining confidentiality and ensuring compliance with Department rules and Florida statutes. The position requires fluency in Spanish for writing, speaking, and document translation.

Key qualifications:

• Fluency in reading, writing, and conversing in Spanish with ability to translate English to Spanish documents
• Knowledge of Florida Department of Corrections rules, policies, and procedures governing inmates
• Experience managing correspondence control databases and tracking systems
• Familiarity with Florida Statutes pertaining to Citizen Services
• Ability to work with Governor's Office and legislative offices on citizen service requests