Bilingual General Manager: Lead Growth & Customer Success

CCF Family of Brands; Columbus (OH); On-site; USD 27,000 - 33,000; Full time

Benefits offered by this job

Paid on-the-job training

Cross brand training

Performance-based career advancement

Educational reimbursement program

401(k) with company match

Life and AD&D Insurance

Employee discounts

Job summary

CCF Family of Brands is seeking a Bilingual General Manager for our CheckSmart location in Columbus, OH. The GM will lead daily operations, coach staff, drive revenue growth, ensure compliance, and deliver world-class customer service to clients seeking financial solutions.

The role emphasizes hands-on coaching, leadership development, and growth opportunities across the brand family, with a strong focus on performance and brand loyalty.

Qualifications

• High school diploma or equivalent required.
• 2+ years in a supervisory or leadership role in retail/finance/service.
• Strong communication and leadership abilities.

Responsibilities

• Manage overall store performance to meet or exceed standards.
• Coach and develop team; implement local marketing and community events.
• Oversee loan/pawn transactions, compliance, and risk within limits.
• Maintain cash handling, security, and loss-prevention practices.
• Ensure proper staffing and scheduling for peak performance.

Skills

Leadership

Supervisory experience

Retail operations

Communication skills

Education

High school diploma

Tools

POS systems

Microsoft Office

Job description

CCF Family of Brands is seeking a Bilingual General Manager for our CheckSmart location in Columbus, OH. The GM will lead daily operations, coach staff, drive revenue growth, ensure compliance, and deliver world-class customer service to clients seeking financial solutions.

The role emphasizes hands-on coaching, leadership development, and growth opportunities across the brand family, with a strong focus on performance and brand loyalty.