Bilingual Full-Time Teller – Elevate Customer Experience

PNC; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Spanish Speaking - Preferred

Medical/Dental/Vision benefits

401(k) with PNC match

Paid time off

Job summary

PNC is seeking a Full Time Teller based in San Antonio, TX at the Leon Springs branch to deliver a high-quality customer experience and help clients manage everyday banking needs. This in-office role emphasizes service to diverse customers and encourages bilingual communication where possible.

The position requires strong customer focus, cash handling, and product knowledge, with comprehensive benefits and a supportive team culture described in the posting.

Qualifications

• No degree required or specified.
• Relevant customer service and banking knowledge encouraged.
• Spanish language preferred for customer interactions.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.

Skills

Bilingual Spanish

Customer Service

Banking

Sales

Communication

Problem Solving

Job description

PNC is seeking a Full Time Teller based in San Antonio, TX at the Leon Springs branch to deliver a high-quality customer experience and help clients manage everyday banking needs. This in-office role emphasizes service to diverse customers and encourages bilingual communication where possible.

The position requires strong customer focus, cash handling, and product knowledge, with comprehensive benefits and a supportive team culture described in the posting.