Bilingual Part-Time Teller — Customer Experience

PNC Financial Services Group, Inc.; San Antonio (TX); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Medical/Dental/Vision coverage

Life Insurance

401(k) with PNC match

Back-up child/elder care

Education assistance

Wellness program

Parental leave

11 paid holidays

Occasional absence days

Vacation accrual after 90 days

Job summary

PNC Financial Services Group, Inc. is seeking a Part Time Teller in the SW Military Branch, based in San Antonio, TX. You will deliver a unique customer experience, process diverse interactions, and educate customers on banking options. A bilingual Spanish requirement is essential for this in‑office role.

No degree is required, and prior teller experience is not mandatory. PNC supports balance, inclusion, and career growth in a collaborative environment.

Qualifications

• No degree or certifications required.
• Spanish speaking ability is required.
• Prior teller experience is not required.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Processes a variety of customer interactions.
• Educates customers on alternatives available for their financial interactions.
• Identifies banking opportunities during the customer interaction and refers as appropriate.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to all policies and procedures, demonstrating sound judgment within established limits.
• Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Accuracy and Attention to Detail

Addressing Customer Needs

Banking Products

Digital Awareness

Effective Communications

Fraud Detection and Prevention

Managing Multiple Priorities

Problem Solving

Understanding Customer Needs

Education

No Degree Required

Job description

PNC Financial Services Group, Inc. is seeking a Part Time Teller in the SW Military Branch, based in San Antonio, TX. You will deliver a unique customer experience, process diverse interactions, and educate customers on banking options. A bilingual Spanish requirement is essential for this in‑office role.

No degree is required, and prior teller experience is not mandatory. PNC supports balance, inclusion, and career growth in a collaborative environment.