Bilingual Full-Stack Engineer - Real-Time Support Platform

EngineersOfAI; United States; Hybrid; USD 90,000 - 120,000; Full time

Job summary

EngineersOfAI is searching for full-stack engineers who will enhance the tools and infrastructure for global customer support. Ideal candidates will have over 5 years of software engineering experience, be fluent in Mandarin, and have proficiency in React and Ruby.

The role involves designing and maintaining services that support agents worldwide, collaborating with teams to build features, and resolving production issues. This is an exciting opportunity to impact how support operates at scale.

Qualifications

• 5+ years of industry software engineering experience.
• Superb communication skills with technical and non-technical stakeholders.
• Comfortable working as a generalist across varying technologies.

Responsibilities

• Design, build, and maintain full-stack services and infrastructure.
• Collaborate with teams to build new features at large scale.
• Debug and solve critical production issues.

Skills

Native Mandarin fluency

Full-stack engineering experience

Communication skills

User empathy

Tools

React

Ruby

Docker/Kubernetes

Job description

EngineersOfAI is searching for full-stack engineers who will enhance the tools and infrastructure for global customer support. Ideal candidates will have over 5 years of software engineering experience, be fluent in Mandarin, and have proficiency in React and Ruby.

The role involves designing and maintaining services that support agents worldwide, collaborating with teams to build features, and resolving production issues. This is an exciting opportunity to impact how support operates at scale.