Full Stack Engineer, Support Experience (Greater China Support)

stripe.com; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Remote work

Office options in major cities

Job summary

Stripe is seeking a full‑stack engineer to develop internal experiences for its support organization serving users in Greater China. The role blends end‑to‑end software development with emphasis on support workflows, usability, and operational effectiveness.

You will build full‑stack capabilities, work across frontend and backend, translate needs into reliable software, and collaborate with teams across risk, financial crime, and support functions to improve regional operations.

Qualifications

• Professional experience developing full‑stack software.
• Experience across both frontend and backend components.
• Strong problem-solving skills and practical product approach.
• Ability to collaborate in a distributed, cross‑functional environment.
• Interest in building tools to improve support operations for a regional user base.

Responsibilities

• Build and maintain full‑stack product capabilities for support‑related experiences.
• Contribute across frontend and backend development as needed by the team.
• Translate support needs into reliable, usable software solutions.
• Collaborate with colleagues across risk, financial crime, and support functions.

Skills

Full-stack development

Cross-functional collaboration

Problem solving

Distributed teams

User-facing & server-side

Job description

Role overview

This full-stack engineering role supports the development and improvement of internal experiences for a support organization serving users in Greater China. The work combines end-to-end software development with close attention to support workflows, usability, and operational effectiveness.

Responsibilities

• Build and maintain full-stack product capabilities for support-related experiences.
• Contribute across frontend and backend development as needed by the team.
• Translate support needs into reliable, usable software solutions.
• Collaborate with colleagues working across risk, financial crime, and support functions.

Requirements

• Professional experience developing full-stack software.
• Ability to work across user-facing and server-side components.
• Strong problem-solving skills and a practical approach to product development.
• Ability to collaborate effectively in a distributed, cross-functional environment.
• Interest in building tools that improve support operations for a regional user base.

Benefits and work setup

• Full-time position.
• Remote work available in Canada or the United States, with listed office options in Toronto, Chicago, New York, Seattle, and South San Francisco.