Bilingual Full-Service Automotive Advisor | GM Dealer

MIAMI LAKES AM & CJ; Florida; Presencial; USD 42.000 - 66.000; Jornada completa

Descripción de la vacante

Miami Lakes Chevrolet in Miami Lakes, FL is seeking an experienced Automotive Service Advisor for our main service drive. This full-time position focuses on delivering quality customer service, writing repair orders, and guiding customers through maintenance recommendations.

You will coordinate with technicians and foreman, explain inspection findings, and manage warranty and internal work while maintaining strong CSI scores.

Formación

• 2+ years of dealership service advisor experience (GM preferred).
• CDK or similar DMS and digital inspection tools such as myKaarma.
• Strong communication and sales skills.
• Bilingual English/Spanish strongly preferred.
• Valid driver's license.

Responsabilidades

• Greet customers and write accurate repair orders.
• Explain inspection findings and recommend needed maintenance and repairs.
• Coordinate with technicians and the shop foreman.
• Keep customers updated on status.
• Handle warranty, customer-pay, and internal work.
• Maintain strong CSI scores.

Conocimientos

Customer service

Sales skills

Strong communication

Bilingual English/Spanish

Herramientas

CDK

myKaarma

Descripción del empleo

Miami Lakes Chevrolet in Miami Lakes, FL is seeking an experienced Automotive Service Advisor for our main service drive. This full-time position focuses on delivering quality customer service, writing repair orders, and guiding customers through maintenance recommendations.

You will coordinate with technicians and foreman, explain inspection findings, and manage warranty and internal work while maintaining strong CSI scores.