Bilingual Auto Service Advisor (EN/ES)

Feldman Automotive; Columbus (OH); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Short/Long-term Disability

AD&D

Life Insurance

Paid Time Off

401k with Company match

Paid Training

Competitive Compensation

Employee Discounts

Job summary

Feldman Automotive seeks a bilingual (English/Spanish) Service Advisor for Mark Wahlberg Chevrolet Columbus. Join a proactive, customer-oriented team in a fast-paced environment with growth opportunities across Michigan and Ohio.

Provide excellent service from greeting customers to final billing and follow-up. Ideal candidates have strong communication, multitasking ability, and basic computing skills, plus a passion for exceptional customer experiences.

Qualifications

• High school diploma or equivalent.
• Excellent communication and customer service skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Strong attention to detail and accuracy.
• Proficient in basic computer skills.
• Previous experience in a service or hospitality role preferred.

Responsibilities

• Greet customers and provide them with a warm welcome.
• Listen actively to customer concerns and needs.
• Schedule appointments and manage service requests.
• Advise customers on recommended service and repair options.
• Prepare service orders and ensure accurate billing.
• Follow up with customers to ensure satisfaction and address any additional concerns.
• Maintain a clean and organized service area.

Skills

Bilingual English/Spanish

Excellent communication

Customer service

Multitasking

Attention to detail

Basic computer skills

Education

High school diploma or equivalent

Job description

Feldman Automotive seeks a bilingual (English/Spanish) Service Advisor for Mark Wahlberg Chevrolet Columbus. Join a proactive, customer-oriented team in a fast-paced environment with growth opportunities across Michigan and Ohio.

Provide excellent service from greeting customers to final billing and follow-up. Ideal candidates have strong communication, multitasking ability, and basic computing skills, plus a passion for exceptional customer experiences.