Bilingual Front Office & Patient Access Coordinator

Maple City Health Care Center; Goshen (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Retirement plan

Health insurance

Childcare reimbursement

Job summary

Maple City Health Care Center (MCHCC) seeks a Front Office Team Member to handle essential front desk duties and patient interactions. The role includes greeting patients, scheduling appointments, checking in/out, and maintaining patient records in an EMR system.

The position requires bilingual English/Spanish communication, proficiency with Word and Excel, and strong interpersonal skills to deliver high-quality patient service in a healthcare setting.

Qualifications

• Proficient in basic office software and strong communication abilities.
• Bilingual in English and Spanish with written preference.
• Excellent interpersonal skills for interacting with patients and staff.

Responsibilities

• Greet patients and public in person and assist with calls as needed.
• Participate in front office to ensure smooth patient flow and high service level.
• Assist with community enrollment events, including mobile unit activities.
• Complete opening and closing tasks for front office and maintain records.

Skills

Interpersonal skills

Customer service

Bilingual: English/Spanish

Education

High school diploma or GED

Associates degree or equivalent work experience

Tools

Word

Excel

EMR software

Job description

Maple City Health Care Center (MCHCC) seeks a Front Office Team Member to handle essential front desk duties and patient interactions. The role includes greeting patients, scheduling appointments, checking in/out, and maintaining patient records in an EMR system.

The position requires bilingual English/Spanish communication, proficiency with Word and Excel, and strong interpersonal skills to deliver high-quality patient service in a healthcare setting.