Bilingual Front Office Coordinator

Ability Rehabilitation; Deltona (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

401k

Health insurance

Dental insurance

Vision insurance

Generous paid time off

Professional development opportunities

Employee discount plans

Employee Assistance Program (EAP)

Company growth opportunities

Job summary

Ability Rehabilitation, a therapist-owned network of outpatient clinics, seeks a Full-Time Bilingual Front Office Coordinator at the Deltona location. You will ensure smooth patient flow from check-in to check-out while delivering friendly, efficient service and supporting a family-oriented team.

Candidates should have a high school diploma, 1+ years in a medical front office, strong phone skills, and proficiency with Word/Excel.

Qualifications

• High school diploma or equivalent required.
• 1+ years of medical front office experience preferred.
• Excellent phone skills and customer service focus.
• Proficiency in Word and Excel; familiarity with medical software preferred.

Responsibilities

• Greet patients and provide outstanding customer service.
• Answer phones and manage electronic scheduling.
• Data entry and verification of personal/financial information.
• Verify insurance benefits and process charges.
• Collect payments and handle over-the-counter transactions.
• Perform faxing, filing, and other duties as assigned.

Skills

Medical front office experience

Excellent telephone skills

Team player attitude

Attention to detail

Time management

Education

High school diploma or equivalent

Tools

Word

Excel

Medical software

Job description

Company Description

Ability Rehabilitation believes in placing the well-being of our patients first. We accomplish this by carefully selecting compassionate, dedicated, and team-oriented staff. Our company is therapist-owned with over 20 years of qualified therapy experience. Step inside our locations, and you will feel a culture of care, professionalism, and human connection. We serve communities in nine counties, with a total of 23 outpatient clinics, and we are still growing, so join our company and grow with us at our Deltona location.

Job Description

Ability Rehabilitation is seeking a Full-Time Bilingual Front Office Coordinator who will be responsible for handling all functions necessary for an efficient and productive flow of patients between check-in, treatment, and check-outs to join our friendly, fun, and family-oriented team.

• Greet patients and provide outstanding customer service
• Answer phones
• Electronic scheduling/book appointments
• Data entry
• Validate current personal and financial information
• Verify insurance benefits
• Charge tickets
• Collecting money over the counter
• Faxing, filing, and performing any other duties assigned

Qualifications

• High school diploma or equivalent
• 1+ years of previous knowledge in a medical front office
• Excellent telephone skills
• Proficient in Word and Excel
• Previous experience with medical software preferred
• Team player attitude and energetic with a focus on excellent customer service
• Available and flexible with your hours
• Close attention to detail
• Great time management and organizational skills

Additional Information

At Ability Rehabilitation, we believe in fostering a rewarding and supportive work environment. We offer:

• Competitive salary
• Excellent benefits package including 401k, health, dental, vision, and generous paid time off
• Multiple opportunities for professional development, specialization, and leadership
• Employee discount plans
• Employee Assistance Program (EAP)
• Investment from a company that wants you to succeed and thrive