Bilingual Front Office Clinic Assistant - Healthcare Admin

Planned Parenthood Columbia Willamette; Medford (OR); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Paid time off

Holidays

Medical, dental, and vision insurance

403(b) retirement plan

Employee assistance program (EAP)

Training and professional development

Job summary

Planned Parenthood Columbia Willamette is hiring multiple Front Office Clinic Assistant positions at our Medford Health Center. Bilingual Spanish preferred but not required.

You will greet patients, manage check-in/out, schedule appointments, handle registrations, and assist with payments while supporting diverse and underserved communities. We offer both part-time and full-time openings with varied schedules, including rotating Saturday shifts.

Qualifications

• High school diploma or equivalent required.
• Two years of work experience in a customer service or high-volume role.
• Strong communication, organization, confidentiality, and customer service skills.
• Ability to learn scheduling, registration, and electronic health record systems.

Responsibilities

• Welcome patients, complete check-in and check-out, and create a respectful first impression.
• Schedule appointments and answer patient questions by phone and in person.
• Maintain accurate demographic, insurance, and registration information.
• Explain payments and assist with routine financial paperwork.
• Coordinate with clinical teams to support smooth patient visits.
• Protect confidential information and support patients from diverse backgrounds.

Skills

Customer service

Communication

Organization

Confidentiality

Scheduling systems

Education

High school diploma or equivalent

Tools

Electronic health record systems

Job description

Planned Parenthood Columbia Willamette is hiring multiple Front Office Clinic Assistant positions at our Medford Health Center. Bilingual Spanish preferred but not required.

You will greet patients, manage check-in/out, schedule appointments, handle registrations, and assist with payments while supporting diverse and underserved communities. We offer both part-time and full-time openings with varied schedules, including rotating Saturday shifts.