Bilingual Front Office & Client Services Coordinator

Options Counseling and Family Services in; Salem (OR); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Company-paid health/vision and dental

Long-term disability

Life insurance

Job summary

Options Counseling and Family Services in Oregon is seeking a Bilingual Front Office Coordinator (Administrative) to answer agency phones, schedule ongoing client appointments, and provide administrative support to Licensed Medical Professionals (LMPs), service providers, and clients. The role requires excellent communication in English and Spanish and strong computer skills.

The schedule runs Monday–Friday, 8:00 AM to 5:00 PM for about 40 hours per week; full benefits apply for those working

Qualifications

• Bilingual in English/Spanish; must pass assessment to qualify.
• Minimum high school education or equivalent, and one year of office experience and/or training, or an equivalent combination of education and experience.
• Must be computer proficient in Microsoft Word, Excel, and record keeping software; applicants will take a computer assessment to assess skill level.

Responsibilities

• Reception 60%: Answer multi-line phone system, greet clients, check in, collect copays, verify insurance, schedule appointments, reschedule as needed, and enter data into the ECR.
• Service Provider/LMP Assistance 20%: Schedule ongoing appointments, provide information letters, prepare referral sheets, and assist with payments and group therapy logistics.
• Administrative 20%: Collect information for other departments, order furniture/equipment, maintain inventory, take minutes, manage mail, and keep reception area clean.

Skills

Bilingual English/Spanish

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Record keeping software

Job description

Options Counseling and Family Services in Oregon is seeking a Bilingual Front Office Coordinator (Administrative) to answer agency phones, schedule ongoing client appointments, and provide administrative support to Licensed Medical Professionals (LMPs), service providers, and clients. The role requires excellent communication in English and Spanish and strong computer skills.

The schedule runs Monday–Friday, 8:00 AM to 5:00 PM for about 40 hours per week; full benefits apply for those working