Front Office Operations Coordinator - Bilingual Spanish

EmergencyMD; Laguna Beach (CA); On-site; USD 30,307 - 33,062; Full time

Benefits offered by this job

Medical, dental, and vision coverage;F

FSA and HSA

401(k) plan with Company match

Paid vacation and holidays

Job summary

Laguna Beach Community Clinic is seeking a full-time Operations Support for the front office in Laguna Beach, CA. The role focuses on phones, scheduling, and patient intake with a friendly, team-oriented environment.

This position requires strong interpersonal skills as the first contact for patients. Ideal candidates will have experience in medical front office settings, be bilingual in Spanish, and comfortable handling patient records and clinic policies.

Qualifications

• Bilingual in Spanish and English preferred.
• Experience in a medical front office setting preferred.
• Proficient in filing, typing, and basic computer literacy.
• Ability to maintain an organized work environment.
• Excellent interpersonal and customer service skills with a diverse patient population.
• Able to work one or two Saturdays per month on a rotating basis.
• Medical Assistant certification preferred.

Responsibilities

• Answer phones.
• Schedule appointments for new and ongoing patients.
• Complete intake and checkout procedures.
• Maintain patient health records.
• Explain Clinic policies and procedures.
• Establish mode of payment.
• Use the Clinic's integrated database system effectively and efficiently.
• Maintain knowledge of publicly funded programs such as MSI, CHOP, CTU, Medicare, FPACT, CalOPTIMA, MediCal, etc.

Skills

Bilingual Spanish

Medical Front Office

Filing & Typing

Organization

Customer Service

Saturday Availability

MA Certification

Job description

Laguna Beach Community Clinic is seeking a full-time Operations Support for the front office in Laguna Beach, CA. The role focuses on phones, scheduling, and patient intake with a friendly, team-oriented environment.

This position requires strong interpersonal skills as the first contact for patients. Ideal candidates will have experience in medical front office settings, be bilingual in Spanish, and comfortable handling patient records and clinic policies.