Bilingual Front Office Clerk - Patient Concierge

legacycommunityhealth; Houston (TX); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Paid Time Off & Paid Company Holidays

Medical, Dental, Vision & Life 保险

Flexible Spending Account (FSA)

403(b) Retirement Plan with Company &

Short-Term & Long-Term Disability

$0 Copay for Legacy Provider visits

$0 Copay for prescriptions filled atA

Travel Insurance  & Pet Insurance

Subsidized Gym Membership

And much more!

Job summary

Legacy Community Health in Houston is seeking a Bilingual Front Office Clerk to greet patients with warmth, answer phones, and enter data. You'll be the face and voice at our Montrose location. The role involves rotating between clinic sites, supporting smooth clinic operations, and collaborating with a helpful team.

A strong bilingual English/Spanish ability is required. Schedule is Monday–Friday 8AM–8PM with occasional Saturdays; benefits include comprehensive coverage and a team committed to

Qualifications

• Bilingual in English/Spanish required.
• Pleasant phone voice and ability to multi-task.
• Efficient data-entry skills, computer literacy.
• Basic knowledge such as math or filing may be required.
• Often seated; may lift up to 25 pounds; moderate activity.

Responsibilities

• Answer incoming calls and route them appropriately.
• Perform client intake and notify staff of client arrival.
• Enter patient information into databases accurately.
• Assist the volunteer coordinator with various tasks.
• Follow appointment and cash handling procedures.
• Complete opening and closing procedures for the clinic.
• Maintain an orderly clinic lobby to enhance patient experience.
• Process lab results securely.
• Participate in the Performance Improvement Program.
• Promote a professional environment and foster strong teamwork.

Education

High school diploma or equivalent

Job description

Legacy Community Health in Houston is seeking a Bilingual Front Office Clerk to greet patients with warmth, answer phones, and enter data. You'll be the face and voice at our Montrose location. The role involves rotating between clinic sites, supporting smooth clinic operations, and collaborating with a helpful team.

A strong bilingual English/Spanish ability is required. Schedule is Monday–Friday 8AM–8PM with occasional Saturdays; benefits include comprehensive coverage and a team committed to