Bilingual Front Office Assistant

Reconnecting Relationships Therapy; Fort Worth (TX); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Supportive environment

Beautiful space

Free parking

Great location

Job summary

Reconnecting Relationships Therapy is seeking a part-time front desk coordinator who can manage client bookings, payments, intake forms, and first impressions for the therapy practice. The role requires fluency in Spanish and English, strong communication, and the ability to work both autonomously and with the team in a compassionate, client-centered environment.

Ideal candidates are organized, reliable, and capable of juggling multiple tasks while maintaining confidentiality and professional

Qualifications

• Must be fluent in Spanish and English.
• Excellent communication skills and the ability to lead and promote the clinic vision.
• Experience in client care and front-desk duties preferred.

Responsibilities

• Front Desk Support: bookings, payments, intake forms.
• Client Interaction: welcome clients, answer calls/emails, process payments.
• Quality Assurance: complete admin tasks, manage bookings and payments.
• Office Maintenance: organize spaces, manage supplies, maintain files.
• Support & Collaborate: work with therapists to enhance services.
• Create Social Media Content: announce office updates and marketing content.

Skills

Bilingual Spanish-English

Communication skills

Organizational skills

Education

Psychology undergraduate

Tools

Google Workspace

Canva

Jane App

Job description

At Reconnecting Relationships Therapy, our vision is to cultivate a team of skilled, compassionate therapists and team members who are dedicated to fostering meaningful change in the lives of our clients. We believe that strong therapeutic relationships are built not only with our clients, but within our team as well. That's why we seek team members who can work independently with confidence, while also valuing collaboration, shared insight, and mutual support. We thrive on open communication-where fresh ideas are welcomed and constructive feedback is embraced with professionalism and care. Our ideal candidate is ethical, self-aware, and committed to high-quality, conscientious care. Above all, we aim to build a team that genuinely connects—with one another and with the families and individuals we serve.

What We Offer:

• Compensation:$20/hour for part-time (20 hours a week)
• Shifts: Monday from 2pm to 7pm, Wednesday from 9am to 2pm, Friday from 9am to 2pm & Saturday from 9 to 2pm
• Supportive and caring environment
• Beautiful modernly furnished space
• Conveniently located at S. University Drive & I-30
• Plenty of free parking and located near many great restaurants and shopping centers

Our Ideal Candidate:

• Must be fluent in Spanish and English (REQUIRED)
• Excellent communication skills and the ability to lead and promote the vision of the clinic.
• Confidence in sharing ideas and constructive feedback to help us grow.
• Ability to juggle multiple projects simultaneously, meeting deadlines and keeping promises.
• An appetite for innovation and simplicity with a strong process orientation.
• Ability to work autonomously and collaboratively with a talented team.
• Extremely organized, self-motivated individual thinking 10 steps ahead, with the ability to work well under pressure and see the big picture with an entrepreneurial mindset.
• Demonstrates a passion for helping others, as you will be the primary point of contact for our clients.
• Proficient in technology platforms, such as Google Workspace Apps, and Canva.Knowledge of Jane App is an asset but not required.

What You'll Do:

• Front Desk Support: Provide exceptional support to our psychotherapy practice, assisting with client bookings, payments, and managing intake & consent forms.
• Client Interaction: Welcome clients to the office, answer client calls and emails, and process payments for sessions with warmth, professionalism and compassion.
• Quality Assurance: Ensure all administrative tasks are completed accurately, including follow-ups on payments, securing payment information, and uploading secure documents. Manage booking software, including schedules and treatments offered.
• Office Maintenance: Keep the office area and shared spaces organized, manage office supplies, maintain clinical files, and confirm EAP payments.
• Support & Collaborate: Work with a dynamic team of therapists, sharing insights and strategies to continually enhance our services and outcomes.
• Create Social Media Content:Create office announcements and marketing projects.

Qualifications:

• 2-3 years of experience in Client Care and Customer Service, preferably in a medical office at the front desk.
• Must be bilingual in Spanish and English.
• Psychology undergraduate students and graduates are welcome!

For more info on our practice, check out our website: reconnectingrelationships.com