Part Time Clinic Front Office Receptionist

Love and Company Therapeutic Interventions LLC; Lakeland (FL); On-site; USD 28,000 - 32,000; Part time

Job summary

Love and Company Therapeutic Interventions LLC in Lakeland, FL is seeking a reliable, friendly Front Office Receptionist to join our clinic. This in-person role is the first point of contact for our patients and their families, requiring professionalism and a welcoming demeanor.

The Receptionist will manage intake, verify demographics and insurance, enter data into the EMR, answer calls, and support daily clinic operations.

Qualifications

• Must be reliable with excellent attendance.
• Strong communication and customer-service skills.
• Highly organized and detail-oriented.
• Comfortable working with computers and EMR systems.
• Knowledge of HIPAA and patient confidentiality preferred.

Responsibilities

• Open/close the clinic each day according to procedures.
• Welcome patients and families in a friendly, professional manner.
• Complete patient intake and registration.
• Collect and verify patient demographics.
• Obtain and verify insurance information and documentation.
• Enter patient information accurately into the EMR system.
• Maintain organized patient records and assist with paperwork.
• Answer calls and coordinate appointments and procedures.
• Maintain a clean, welcoming front-office environment.
• Protect confidentiality and HIPAA compliance.

Skills

Reliability

Communication

Organization

Multitasking

HIPAA knowledge

Customer service

Job description

Love amp; Company Therapeutic Interventions is seeking a reliable, friendly, and organized Clinic Front Office Receptionist to join our team.

Position Details

Schedule: Part Time

• Monday–Thursday, 9:00 am-2:00 pm Part Time (Open)
• Monday–Thursday, 2:00 pm-6:00 pm Part Time (Close)

Location:

• In-Clinic Position

Position Summary

The Clinic Front Office Receptionist will be responsible for helping ensure the clinic runs smoothly each day. This position is an important first point of contact for our patients and their families and requires someone who is professional, welcoming, dependable, and comfortable working in a healthcare/therapy setting. Bilingual a Plus.

Primary Responsibilities

• Open or Close the clinic each day according to established procedures
• Welcome patients and families in a friendly and professional manner
• Complete patient intake and registration
• Collect accurate patient demographic information from parents/guardians
• Obtain and verify insurance information and required documentation
• Enter patient information accurately into the Electronic Medical Records (EMR) system
• Maintain accurate and organized patient records
• Assist families with completing necessary paperwork and forms
• Communicate professionally with parents/guardians regarding appointments and clinic procedures
• Answer incoming phone calls and respond to messages as needed
• Assist therapists and clinical staff
• Help maintain an organized, clean, and welcoming front-office environment
• Protect patient confidentiality and follow HIPAA and clinic privacy requirements
• Monitor the front office and communicate any concerns to management
• Perform other duties as needed to support daily clinic operations

Qualifications amp; Skills

• Reliable and punctual with excellent attendance
• Friendly, professional, and comfortable interacting with children and their families
• Strong communication and customer-service skills
• Highly organized and detail-oriented
• Comfortable using computers and electronic record systems
• Able to accurately enter and maintain confidential patient information
• Ability to multitask and prioritize responsibilities in a busy clinic environment
• Professional appearance and positive attitude
• Ability to work independently while also being a team player
• Previous healthcare, medical office, therapy clinic, patient intake experience is preferred
• Knowledge of HIPAA and patient confidentiality is a plus

What We#39;re Looking For

We are looking for someone who takes pride in their work, is dependable, treats families with kindness and respect, and can help create a positive experience from the moment a patient walks through our doors.

If you are organized, dependable, friendly, and enjoy working with people in a healthcare environment, we would love to hear from you!

Work Location: In person