Bilingual Front-End Associate: Fast Checkout & Service

The Restaurant Store; Camp Hill (Cumberland County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical

Vision

Dental

PTO

Paid Maternity Leave

Paid Parental Leave

Life Insurance

Disability

401(k) matching

Employee Assistance Program

Wellness Incentives

Company Discounts

Bonus Opportunities

Job summary

The Restaurant Store is seeking a Bilingual Front End Associate to deliver outstanding service at our retail location. You’ll manage cashier duties, assist customers at the front of the store, and handle in-store and phone inquiries, ensuring smooth checkout operations and accurate transactions.

You will support returns, memberships, and questions while collaborating with branch leadership to align with sales, order fulfillment, merchandising, and inventory goals.

Qualifications

• Proficiency with MS Office (Outlook, Word, Excel, PowerPoint) and CRM systems or project management tools.
• Strong analytical and problem-solving abilities.
• Clear verbal and written communication, able to explain concepts simply.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.

Responsibilities

• Deliver friendly, efficient front-end customer service and ensure a smooth checkout experience.
• Consistently achieve high levels of point-of-sale transactions on a daily basis.
• Assist customers with accurate register transactions, including cash handling and membership verification, as well as loading purchases into customer vehicles.
• Process customer returns and ensure items are restocked appropriately.
• Expedite customer flow through checkout lanes to minimize wait times.
• Serve as the first point of contact for incoming phone calls, providing prompt assistance or directing inquiries.
• Guide customers within the store and answer questions about policies, memberships, pricing, and general inquiries.
• Maintain cleanliness and organization of checkout lanes, registers, carts, and the front area of the location.
• Refill and merchandise impulse products at the front end to support sales.
• Perform additional tasks and support initiatives as assigned by management to ensure smooth location operations and alignment with overall business goals.

Skills

MS Office

CRM systems

Project management

Analytical skills

Verbal communication

Written communication

Multitasking

Adaptability

Service leadership

Bilingual

Job description

The Restaurant Store is seeking a Bilingual Front End Associate to deliver outstanding service at our retail location. You’ll manage cashier duties, assist customers at the front of the store, and handle in-store and phone inquiries, ensuring smooth checkout operations and accurate transactions.

You will support returns, memberships, and questions while collaborating with branch leadership to align with sales, order fulfillment, merchandising, and inventory goals.