Bilingual Front Desk & Visitor Services Specialist

Williamson County; Georgetown (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Williamson County seeks an organized receptionist to provide information and guidance to visitors at the Administration Building. The role handles phone, email, and in-person inquiries, manages mail, calendars, and room bookings, and assists with events and clerical tasks.

Qualifications include a high school diploma or GED and 1 year of customer service. Bilingual English/Spanish is preferred. Work is primarily in-office with occasional after-hours coverage.

Qualifications

• High school diploma or GED required.
• 1 year of customer service experience preferred.
• Knowledge of Microsoft Office Suite and multi-line telephone processes.

Responsibilities

• Provides information, assistance, and guidance to Williamson County Administration Building visitors and callers.
• Delivers customer service to internal and external customers via telephone, email and in person.
• Retrieves, sorts, and distributes incoming mail and faxes.
• Provides information and directions to visitors and callers and coordinates assistance for internal and external agencies.
• Oversees conference rooms and commissioner courtroom calendars for booking and use.
• Enters work orders for repairs and collaborates with county staff on maintenance issues.

Education

High school diploma or GED

Tools

Microsoft Office Suite

Multi-line telephone systems

Job description

Williamson County seeks an organized receptionist to provide information and guidance to visitors at the Administration Building. The role handles phone, email, and in-person inquiries, manages mail, calendars, and room bookings, and assists with events and clerical tasks.

Qualifications include a high school diploma or GED and 1 year of customer service. Bilingual English/Spanish is preferred. Work is primarily in-office with occasional after-hours coverage.