Bilingual Front Desk & Staff Support – Long Beach

Cambrian Homecare; Long Beach, Northern (CA, KY); Hybrid; USD 24,000 - 35,000; Full time

Job summary

Cambrian Homecare, LLC in Long Beach is seeking a Receptionist/Staff Support at our corporate office. You will be the first point of contact for clients and visitors, handling calls, triaging, and providing information with a courteous, professional demeanor.

You will manage call flow, document interactions, and support day-to-day office operations. The role requires empathy, clearcommunication, and strong teamwork, with a Monday–Friday schedule, 9am–6pm, in person.

Qualifications

• High School Diploma or equivalent.
• Effective verbal and written communication.
• Ability to handle a fast-paced environment.
• Capable of managing a high volume of calls.
• Fluency in English and Spanish.

Responsibilities

• Call Management & Triage: Answer calls promptly and professionally, identify caller needs, transfer to appropriate department, provide basic info, be the communication bridge.
• Customer Experience and Support: Deliver excellent service with empathy and patience, resolve basic questions, ensure visitors are respected.
• Documentation & Communication: Document inquiries, maintain clear internal communication, escalate urgent issues quickly.

Skills

Verbal communication

Written communication

Fast-paced environment

High call volume

Bilingual English/Spanish

Education

High School Diploma or equivalent

Job description

Cambrian Homecare, LLC in Long Beach is seeking a Receptionist/Staff Support at our corporate office. You will be the first point of contact for clients and visitors, handling calls, triaging, and providing information with a courteous, professional demeanor.

You will manage call flow, document interactions, and support day-to-day office operations. The role requires empathy, clearcommunication, and strong teamwork, with a Monday–Friday schedule, 9am–6pm, in person.