Bilingual Front Desk Specialist - Radiology Check-In

Families-Together-of-Orange-County-1; Westminster (CA); On-site; USD 32,000 - 36,000; Full time

Job summary

Families-Together-of-Orange-County-1 is seeking a Front Desk Support (Bilingual Spanish) in Westminster, CA. The role involves greeting patients, answering phones, scheduling imaging exams, and coordinating with the Radiology department to ensure a smooth, HIPAA-compliant patient experience. The ideal candidate is fluent in Spanish, energetic, and comfortable with medical terminology.

The position requires on-site work with a 8 a.m. to 8 p.m.

Qualifications

• Fluent Spanish required
• Experience in healthcare front desk or receptionist is preferred
• Must be computer literate and able to use EMR systems
• Willingness to work Saturdays and maintain a positive, energetic attitude

Responsibilities

• Answer incoming calls and provide excellent customer service
• Schedule imaging exams and procedures
• Verify insurance eligibility and authorization requirements
• Confirm and update patient demographics and collect payments at check-in
• Maintain EMR/PACS documentation and ensure HIPAA compliance

Skills

Bilingual Spanish

Customer service

Computer literacy

Saturday availability

Job description

Families-Together-of-Orange-County-1 is seeking a Front Desk Support (Bilingual Spanish) in Westminster, CA. The role involves greeting patients, answering phones, scheduling imaging exams, and coordinating with the Radiology department to ensure a smooth, HIPAA-compliant patient experience. The ideal candidate is fluent in Spanish, energetic, and comfortable with medical terminology.

The position requires on-site work with a 8 a.m. to 8 p.m.