Bilingual Medical Front Desk — Fountain Valley

Families Together of Orange County; Fountain Valley (CA); On-site; USD 31,684 - 33,062; Full time

Job summary

Families Together of Orange County is seeking a Medical Front Desk associate for its Fountain Valley location. The role focuses on welcoming patients, verifying information, processing insurance, and maintaining accurate records.

Strong customer service and bilingual Spanish skills are essential. The position requires 2+ years in a medical front desk setting, computer literacy, and weekend availability as needed.

Qualifications

• Bilingual Spanish required.
• 2 years of Medical/healthcare office receptionist experience required.
• Must be computer literate.

Responsibilities

• Greet all patients and visitors as they arrive.
• Maintain patient check-in and check-out flow.
• Verify patient information and insurance details.
• Collect co-pays and balances as applicable.
• Maintain patient confidentiality and accurate records.

Skills

Bilingual Spanish

Customer service

Front desk presence

Computer literacy

Tools

Medical front desk software

Office computer tools

Job description

Families Together of Orange County is seeking a Medical Front Desk associate for its Fountain Valley location. The role focuses on welcoming patients, verifying information, processing insurance, and maintaining accurate records.

Strong customer service and bilingual Spanish skills are essential. The position requires 2+ years in a medical front desk setting, computer literacy, and weekend availability as needed.