Bilingual Front Desk – School Health Center Access

Beth Israel Lahey Health, Inc.; Gloucester (MA); On-site; USD 22,372 - 26,174; Part time

Job summary

Beth Israel Lahey Health, Inc. operates the Gloucester High School - School-Based Health Center (GHS-SBHC) at Addison Gilbert Hospital.

The Front Desk Administrative Support role primarily serves Gloucester High School students and staff, helping them schedule and register appointments in EPIC and coordinating care with Nurse Practitioners and Mental Health Providers. The position requires excellent communication, strong organizational skills, and computer literacy; EPIC experience is a plus,

Qualifications

• High School diploma or GED required.
• Experience in health care or school settings is a plus.
• Bilingual English and Spanish and/or Portuguese preferred.

Responsibilities

• Assist students and staff with scheduling and registering appointments in EPIC.
• Greet visitors at the front desk and verify insurance.
• Provide administrative support to GHS-SBHC staff.
• Support cultural competency and serve diverse student populations.

Skills

Communication skills

Organizational skills

Computer literacy

EPIC registration

Bilingual English/Spanish/Portuguese

Education

High School diploma or GED

Tools

EPIC

Microsoft Word

Google Docs/Sheets

Job description

Beth Israel Lahey Health, Inc. operates the Gloucester High School - School-Based Health Center (GHS-SBHC) at Addison Gilbert Hospital.

The Front Desk Administrative Support role primarily serves Gloucester High School students and staff, helping them schedule and register appointments in EPIC and coordinating care with Nurse Practitioners and Mental Health Providers. The position requires excellent communication, strong organizational skills, and computer literacy; EPIC experience is a plus,