Bilingual Front Desk Receptionist (Portuguese/English)

Brazilian Clinic; Florida; Presencial; USD 36.000 - 48.000; Jornada completa

Descripción de la vacante

MedStation is seeking a friendly Front Desk Receptionist in Sunny Isles Beach, FL to welcome patients and manage check-in/out. You will schedule appointments, verify insurance, and handle payments in a fast-paced clinic environment.

The role requires Portuguese and English proficiency, plus preferred experience with EMR systems and medical offices. Join a patient-centered team dedicated to quality primary care and HIPAA-compliant operations.

Formación

• Previous experience in customer service, reception, or administrative support.
• Portuguese and English required.
• Spanish proficiency is a plus.
• Previous experience in a medical office or healthcare setting preferred.
• Familiarity with Electronic Medical Records (EMR) systems is a plus.
• Basic knowledge of health insurance verification and medical office procedures is preferred.
• Strong communication, organizational, and multitasking skills.
• Ability to work in a fast-paced environment while maintaining professionalism and attention to detail.
• A positive attitude, teamwork, and a patient-centered approach.
• Must be legally authorized to work in the United States and provide valid employment eligibility documentation, as required by federal law.

Responsabilidades

• Welcome patients and provide a professional, friendly, and positive experience.
• Manage patient check-in and check-out procedures.
• Schedule, confirm, and coordinate patient appointments.
• Answer incoming calls, respond to patient inquiries, and manage communications.
• Verify patient demographic information and insurance eligibility according to established procedures.
• Collect copayments, deductibles, and other applicable payments.
• Maintain accurate patient records and update information in the EMR system.
• Coordinate with Medical Assistants, providers, and other departments to ensure efficient patient flow.
• Handle administrative tasks, documentation, and patient forms.
• Maintain patient confidentiality and comply with HIPAA regulations.
• Follow established clinic procedures and contribute to an organized and efficient work environment.

Conocimientos

Customer service

Portuguese

English

Spanish

Reception

Administrative support

EMR systems

Herramientas

EMR systems

Descripción del empleo

MedStation is seeking a friendly Front Desk Receptionist in Sunny Isles Beach, FL to welcome patients and manage check-in/out. You will schedule appointments, verify insurance, and handle payments in a fast-paced clinic environment.

The role requires Portuguese and English proficiency, plus preferred experience with EMR systems and medical offices. Join a patient-centered team dedicated to quality primary care and HIPAA-compliant operations.