Front Desk Receptionist | Sunny Isles Beach, FL

Medstation; Florida; Sur place; USD 28 000 - 39 000; Plein temps

Résumé du poste

MedStation in Sunny Isles Beach, FL is seeking a friendly, organized Front Desk Receptionist to be the first point of contact for patients. You will support daily administrative tasks, manage check-in/out, and coordinate appointments while upholding HIPAA and patient confidentiality.

The role requires Portuguese and English proficiency; Spanish is a plus. You will work in a medical clinic environment and contribute to a positive patient experience and efficient clinic operations.

Qualifications

• Experience in customer service, reception, or admin support.
• Portuguese and English required; Spanish a plus.
• Experience in a medical office or healthcare setting preferred.
• Familiarity with EMR systems is a plus.
• Basic knowledge of health insurance verification and medical office procedures is preferred.
• Strong communication, organizational, and multitasking skills.
• Must be legally authorized to work in the United States with proper documentation.

Responsabilités

• Welcome patients and provide a professional, friendly experience.
• Manage patient check-in and check-out procedures.
• Schedule, confirm, and coordinate patient appointments.
• Answer calls and manage communications.
• Verify patient demographics and insurance eligibility.
• Collect copayments, deductibles, and other payments.
• Maintain patient records in the EMR system.
• Coordinate with Medical Assistants, providers, and other departments to ensure efficient patient flow.
• Handle administrative tasks, documentation, and patient forms.
• Maintain confidentiality and HIPAA compliance.
• Follow procedures to keep an organized clinic environment.

Connaissances

Customer service

Reception experience

Administrative support

Portuguese language

English language

Spanish

HIPAA compliance

Insurance verification

Communication

Multitasking

Outils

EMR systems

Description du poste

Front Desk Receptionist | Sunny Isles Beach, FL

We are looking for a friendly, organized, detail-oriented, and customer-focused Front Desk Receptionist to join our team in Sunny Isles Beach, FL .

As the first point of contact for our patients, you will play an essential role in delivering an exceptional patient experience while supporting the daily administrative operations of our clinic.

Key Responsibilities

• Welcome patients and provide a professional, friendly, and positive experience.
• Manage patient check-in and check-out procedures.
• Schedule, confirm, and coordinate patient appointments.
• Answer incoming calls, respond to patient inquiries, and manage communications.
• Verify patient demographic information and insurance eligibility according to established procedures.
• Collect copayments, deductibles, and other applicable payments.
• Maintain accurate patient records and update information in the Electronic Medical Records (EMR) system.
• Coordinate with Medical Assistants, providers, and other departments to ensure efficient patient flow.
• Handle administrative tasks, documentation, and patient forms.
• Maintain patient confidentiality and comply with HIPAA regulations.
• Follow established clinic procedures and contribute to an organized and efficient work environment.

Qualifications

• Previous experience in customer service, reception, or administrative support.
• Portuguese and English required.
• Spanish proficiency is a plus.
• Previous experience in a medical office or healthcare setting preferred.
• Familiarity with Electronic Medical Records (EMR) systems is a plus.
• Basic knowledge of health insurance verification and medical office procedures is preferred.
• Strong communication, organizational, and multitasking skills.
• Ability to work in a fast-paced environment while maintaining professionalism and attention to detail.
• A positive attitude, teamwork, and a patient-centered approach.
• Must be legally authorized to work in the United States and provide valid employment eligibility documentation, as required by federal law.

Company: MedStation
Location: Sunny Isles Beach, Florida
Compensation: $3,000 per month

At MedStation, our Front Desk team is more than a reception department. It is the beginning of every patient's experience.

We value professionals who are passionate about helping people, building positive relationships, and delivering excellent service.

Be part of a growing healthcare organization where your dedication, professionalism, and commitment to patient care make a difference.

About MedStation

MedStation is "A Clínica do Brasileiro no Mundo" (The Brazilian Clinic Around the World).

Since 2012, we have proudly served the Brazilian community in Florida, providing high-quality, patient-centered primary care.

With six locations across South Florida and Orlando, a growing telehealth platform, and tens of thousands of patients served in Portuguese, MedStation continues to expand.

We are a physician-led, family-owned healthcare organization committed to compassionate care, clinical excellence, and continuous growth.