Bilingual Front Desk Receptionist - Portuguese/English

Brazilian Clinic; Pompano Beach (FL); On-site; USD 30,000 - 36,000; Full time

Job summary

MedStation Medical Clinics is seeking a professional Front Desk Receptionist who is organized, patient-focused, and committed to delivering an outstanding patient experience. This on-site role requires excellent communication, a positive attitude, and reliability to support front desk operations.

Responsibilities include greeting patients, check-in/out, scheduling, answering calls, maintaining patient records, and coordinating with medical staff.

Qualifications

• Fluent Portuguese – Mandatory.
• Professional English proficiency, both spoken and written.
• Valid authorization to work in the United States is required.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Comfortable using computers and learning new systems.
• Reliable, punctual, and able to work in a fast-paced environment.
• Availability to work alternating Saturdays.
• Flexibility to work at both Pompano Beach and Coconut Creek locations whenever needed.

Responsibilities

• Welcome patients and provide friendly, professional customer service.
• Manage patient check-in, check-out, and registration.
• Schedule, confirm, and reschedule appointments.
• Answer phone calls and respond to patient inquiries.
• Maintain accurate patient information and documentation.
• Assist with daily front desk and administrative operations.
• Communicate effectively with Medical Assistants, Providers, and other departments.
• Follow clinic policies, procedures, and HIPAA confidentiality guidelines.
• Help ensure a smooth and positive patient experience.

Skills

Portuguese

English

Customer service

Organizational skills

Tools

EMR/EHR systems

Job description

MedStation Medical Clinics is seeking a professional Front Desk Receptionist who is organized, patient-focused, and committed to delivering an outstanding patient experience. This on-site role requires excellent communication, a positive attitude, and reliability to support front desk operations.

Responsibilities include greeting patients, check-in/out, scheduling, answering calls, maintaining patient records, and coordinating with medical staff.