Bilingual Front Desk Receptionist

Restore ABA & Speech Therapy; Cypress (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Restore ABA & Speech Therapy is seeking a Front Desk Receptionist to be the welcoming face of our clinic in Cypress, Texas. This role requires a compassionate and organized person to greet patients and families warmly, manage appointments, and assist with billing and records.

The ideal candidate will have 1+ years of experience in a front desk or administrative role, proficiency with scheduling software and EHR systems, and excellent communication skills. Join us to make a meaningful impact in the lives of children and families every day.

Qualifications

• High school diploma or equivalent required; associate's degree a plus.
• 1+ years of front desk, receptionist, or administrative experience preferred.
• Experience in a medical, therapy, or healthcare setting is a strong advantage.

Responsibilities

• Greet and check in patients, families, and visitors in a warm and professional manner.
• Answer and direct incoming phone calls, emails, and inquiries.
• Schedule, confirm, and manage patient appointments using clinic scheduling software.
• Verify insurance information and assist with billing and co-pay collection.
• Maintain accurate patient records and update electronic health records (EHR).
• Coordinate communication between therapists, families, and administrative staff.
• Manage front desk supplies, mail, and general office organization.

Skills

Scheduling software proficiency

EHR systems proficiency

Microsoft Office proficiency

Verbal communication

Written communication

Multi-tasking

Organizational skills

Education

High school diploma or equivalent

Associate's degree

Job description

About the Role

RESTORE ABA & SPEECH THERAPY LLC is looking for a friendly and organized Front Desk Receptionist to be the welcoming face of our clinic. This is a fantastic opportunity to join a dedicated team making a real difference in the lives of children and families through ABA and speech therapy services. If you thrive in a fast-paced, people-first environment, we'd love to meet you!

Responsibilities

• Greet and check in patients, families, and visitors in a warm and professional manner
• Answer and direct incoming phone calls, emails, and inquiries
• Schedule, confirm, and manage patient appointments using clinic scheduling software
• Verify insurance information and assist with billing and co-pay collection
• Maintain accurate patient records and update electronic health records (EHR)
• Coordinate communication between therapists, families, and administrative staff
• Manage front desk supplies, mail, and general office organization

Requirements

• High school diploma or equivalent required; associate's degree a plus
• 1+ years of front desk, receptionist, or administrative experience preferred
• Experience in a medical, therapy, or healthcare setting is a strong advantage
• Proficiency with scheduling software, EHR systems, and Microsoft Office
• Strong verbal and written communication skills
• Compassionate, patient-focused demeanor with the ability to work with children and families
• Highly organized with excellent multitasking and time management abilities

About Us

RESTORE ABA & SPEECH THERAPY LLC is a dedicated therapy clinic, committed to helping children reach their full potential through Applied Behavior Analysis (ABA) and speech therapy services. Families trust us for our compassionate, evidence-based approach and the genuine care our team brings to every session. Our staff loves working here because of the supportive culture, meaningful work, and the opportunity to make a lasting impact every single day.