Bilingual Front Desk Receptionist

RESTORE ABA & SPEECH THERAPY LLC; Cypress (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

RESTORE ABA & SPEECH THERAPY LLC is hiring a Front Desk Receptionist to be the welcoming face of their clinic in Cypress, Texas. The role involves greeting patients, managing appointments, and coordinating communication between families and therapists. This position requires excellent organizational skills and a compassionate demeanor when working with children and families.

If you have a diploma and experience in a medical environment, we invite you to apply!

Qualifications

• 1+ years of front desk, receptionist, or administrative experience preferred.
• Experience in a medical, therapy, or healthcare setting is a strong advantage.
• Strong verbal and written communication skills.

Responsibilities

• Greet and check in patients, families, and visitors in a warm and professional manner.
• Answer and direct incoming phone calls, emails, and inquiries.
• Schedule, confirm, and manage patient appointments using clinic scheduling software.

Skills

Multitasking

Communication Skills

Organizational Skills

Proficiency in EHR systems

Compassionate demeanor

Education

High school diploma or equivalent

Associate's degree

Tools

Scheduling software

Microsoft Office

Job description

About the Role

RESTORE ABA & SPEECH THERAPY LLC is looking for a friendly and organized Front Desk Receptionist to be the welcoming face of our clinic. This is a fantastic opportunity to join a dedicated team making a real difference in the lives of children and families through ABA and speech therapy services. If you thrive in a fast‑paced, people‑first environment, we'd love to meet you!

Responsibilities

• Greet and check in patients, families, and visitors in a warm and professional manner
• Answer and direct incoming phone calls, emails, and inquiries
• Schedule, confirm, and manage patient appointments using clinic scheduling software
• Verify insurance information and assist with billing and co‑pay collection
• Maintain accurate patient records and update electronic health records (EHR)
• Coordinate communication between therapists, families, and administrative staff
• Manage front desk supplies, mail, and general office organization

Requirements

• High school diploma or equivalent required; associate's degree a plus
• 1+ years of front desk, receptionist, or administrative experience preferred
• Experience in a medical, therapy, or healthcare setting is a strong advantage
• Proficiency with scheduling software, EHR systems, and Microsoft Office
• Strong verbal and written communication skills
• Compassionate, patient‑focused demeanor with the ability to work with children and families
• Highly organized with excellent multitasking and time management abilities