Bilingual Front Desk Pro — Welcoming, Scheduling & Insurance

Familia Dental & Vivid Smiles; Racine (WI); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Holidays

AD&D Insurance

Voluntary Life Insurance

Voluntary Disability Insurance

On demand Pay

Job summary

Familia Dental is seeking a friendly Front Desk Receptionist for a full-time role in Racine, WI. You will welcome patients, manage appointments, and support daily administrative tasks in a busy dental office.

The ideal candidate has strong customer service skills, basic computer knowledge, and experience with dental software. Training is provided to help you succeed in a fast-paced, patient-focused environment.

Qualifications

• Excellent customer/patient service and verbal communication skills.
• Ability to read, write, speak and understand information and effectively present information one-on-one with patients.
• Basic computer knowledge and ability to follow procedures.

Responsibilities

• Greet and check in patients.
• Answer the phone and schedule appointments.
• Maintain patient accounts and records.
• Verify patient's insurance and follow HIPAA regulations.
• Submit insurance claims and follow up as needed.
• Attend morning huddles and team meetings.
• Follow company policies and safety standards.

Skills

Customer service

Verbal communication

Basic computer knowledge

Dental software

Organizational skills

Interpersonal skills

Listening skills

Customer service excellence

Training Provided

Tools

Dental management software

Job description

Familia Dental is seeking a friendly Front Desk Receptionist for a full-time role in Racine, WI. You will welcome patients, manage appointments, and support daily administrative tasks in a busy dental office.

The ideal candidate has strong customer service skills, basic computer knowledge, and experience with dental software. Training is provided to help you succeed in a fast-paced, patient-focused environment.