Dental Front Desk & Patient Services Coordinator

Familia Dental & Vivid Smiles; Elgin (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

401(k) Retirement Plan

Paid Holidays & Time Off

Access to Financial Advisors

Basic Life & AD&D Insurance

Voluntary Life Insurance

Voluntary Short-Term & Long-Term Disab

On demand Pay

Job summary

Familia Dental in Elgin, IL is seeking a friendly, organized Front Desk Receptionist for a full-time role. You will be the first contact for patients, manage check-ins, verify insurance, and handle scheduling to keep the office running smoothly.

The ideal candidate is customer-focused, multitasking capable, and comfortable in a fast-paced dental practice. Training is provided, and experience with dental management software is a plus.

Qualifications

• Excellent customer/patient service and communication skills.
• Ability to read, write, speak, and understand information for patient interactions.
• Ability to follow detailed instructions and procedures.
• Basic computer knowledge and familiarity with dental software preferred.
• Experience in a fast-paced, patient-focused environment preferred; training provided.

Responsibilities

• Greet and check in patients.
• Answer phones and schedule appointments.
• Maintain patient accounts and records.
• Verify insurance and submit claims.
• Follow HIPAA and OSHA regulations.

Skills

Customer service

Verbal communication

Reading & writing

Basic computer skills

Dental management software

Organizational skills

Interpersonal skills

Listening skills

Attention to detail

Training provided

Tools

Dental management software

Job description

Familia Dental in Elgin, IL is seeking a friendly, organized Front Desk Receptionist for a full-time role. You will be the first contact for patients, manage check-ins, verify insurance, and handle scheduling to keep the office running smoothly.

The ideal candidate is customer-focused, multitasking capable, and comfortable in a fast-paced dental practice. Training is provided, and experience with dental management software is a plus.