Dental Front Desk Associate — Patient Scheduling & Service

Dental Dreams LLC; Waukegan (IL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical & Vision Insurance

FREE dental treatment at our locations

PTO

401K

Life Insurance, Pet Insurance and more

Job summary

Dental Dreams LLC in Waukegan, IL is hiring a Front Desk Receptionist to join our team. The role focuses on scheduling appointments, supporting daily operations, and delivering excellent customer service in a fast-paced dental office.

Responsibilities include answering phones, greeting patients, verifying benefits, and managing payments. Bilingual Spanish is a plus. Competitive benefits and a path for growth are offered.

Qualifications

• Customer service experience is required.
• Dental software experience (Dentrix or Eaglesoft) preferred.

Responsibilities

• Maintain a high level of customer service at all times.
• Schedule patient appointments and manage daily goals.
• Answer phones, confirm appointments, and greet/check-in patients.
• Verify dental benefits and maintain patient records accurately.
• Collect payments including co-pays and deductibles.
• Assist with explaining treatment plans to patients.

Skills

Customer service

Team communication

Tools

Dentrix

Eaglesoft

Job description

Dental Dreams LLC in Waukegan, IL is hiring a Front Desk Receptionist to join our team. The role focuses on scheduling appointments, supporting daily operations, and delivering excellent customer service in a fast-paced dental office.

Responsibilities include answering phones, greeting patients, verifying benefits, and managing payments. Bilingual Spanish is a plus. Competitive benefits and a path for growth are offered.