Bilingual Front Desk Patient Services Specialist

Premier Dermatology Partners; Boynton Beach (FL); On-site; USD 30,000 - 42,000; Full time

Job summary

Premier Dermatology Partners in Boynton Beach, FL seeks a bilingual Patient Services Representative at the front desk to greet patients, register them, schedule appointments, and coordinate clinical calls across practices. The role emphasizes accurate form completion, chart updates, and a welcoming lobby environment.

The ideal candidate has 0-2 years in medical office customer service, is proficient with payments at service time, and can navigate multiple computer systems while using MS Office.

Qualifications

• High school diploma or equivalent.
• 0-2 years of customer service experience in a medical office.
• Proficient in collecting patient payments at the time of service.
• Skilled in navigating multiple computer systems simultaneously.
• Competent in Microsoft Office applications.

Responsibilities

• Greet patients and manage registration and appointment scheduling with high customer service.
• Accurately triage and route clinical calls to appropriate departments.
• Assist patients with required forms and paperwork for accuracy.
• Maintain a clean, organized lobby and work area for a positive first impression.
• Identify and escalate patient concerns to relevant teams.
• Support billing processes and understanding of medical services offered.

Skills

Customer service

Multi-system navigation

Microsoft Office

Payment collection

Education

High school diploma or equivalent

Tools

EMR systems

MS Office

Job description

Premier Dermatology Partners in Boynton Beach, FL seeks a bilingual Patient Services Representative at the front desk to greet patients, register them, schedule appointments, and coordinate clinical calls across practices. The role emphasizes accurate form completion, chart updates, and a welcoming lobby environment.

The ideal candidate has 0-2 years in medical office customer service, is proficient with payments at service time, and can navigate multiple computer systems while using MS Office.