Bilingual Medical Front Desk – Dermatology Office

The Dermatology Group PA; Winter Park (FL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Life insurance

401(k) with company matching

Profit sharing

Paid time off (PDO)

Employee discount

Uniform allowance

Full-time, 8-hour shifts

Job summary

The Dermatology Group, P.A. is seeking a friendly, dependable Medical Front Desk Receptionist to join our Winter Park team. You will welcome patients, manage check-in/out, handle paperwork, updates to records, and insurance verification to ensure a smooth patient experience.

Ideal candidates have 2+ years of medical front-office experience, are bilingual in English and Spanish, and deliver excellent customer service in a fast-paced dermatology setting.

Qualifications

• Minimum 2 years of medical front-office/reception experience.
• Bilingual in English and Spanish.
• Excellent customer service and communication skills.
• Strong attention to detail.
• Ability to multitask in a busy environment.
• Positive, professional, and friendly attitude.
• Ability to work effectively as part of a team.

Responsibilities

• Welcome and check patients in and out.
• Provide friendly and professional customer service.
• Process new patient paperwork.
• Update patient accounts and demographics.
• Update and verify patient insurance information.
• Obtain referrals as needed.
• Collect copays, coinsurance, deductibles, and other patient balances.
• Answer and manage a multi-line phone system.
• Schedule and coordinate patient appointments.
• Scan and upload documents.
• Assist with the day-to-day operations of the front office.
• Work closely with our clinical team to provide a smooth patient experience.

Skills

Bilingual English/Spanish

Customer service

Multitasking

Attention to detail

Team player

Communication skills

Tools

Electronic medical records

Insurance verification

Job description

The Dermatology Group, P.A. is seeking a friendly, dependable Medical Front Desk Receptionist to join our Winter Park team. You will welcome patients, manage check-in/out, handle paperwork, updates to records, and insurance verification to ensure a smooth patient experience.

Ideal candidates have 2+ years of medical front-office experience, are bilingual in English and Spanish, and deliver excellent customer service in a fast-paced dermatology setting.