Bilingual Front Desk & Patient Care Ambassador

IBI Clinic; Tampa (FL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Supportive team

Growth opportunities

Southeast leadership role

Premium benefits

Job summary

IBI Clinic is seeking a Bilingual Front Desk Receptionist (Patient Ambassador) to deliver exceptional patient care in both English and Spanish. You will manage telehealth scheduling, assist with inquiries, and help promote services, while keeping meticulous patient records and coordinating with medical staff.

The role emphasizes social media content involvement, administrative excellence, and the ability to prioritize tasks in a fast-paced ambulatory setting.

Qualifications

• Experience in patient intake, scheduling, and billing tasks.
• Bilingual English/Spanish is a plus.
• Proficient with EMR and telemedicine platforms.

Responsibilities

• Provide exceptional patient care in English and Spanish.
• Manage telehealth appointments and clinic systems.
• Assist patients with inquiries, scheduling, and follow-ups while upselling.
• Maintain accurate patient records and medical administrative tasks.
• Collaborate with medical staff for a seamless patient experience.
• Participate in social media and marketing content.

Skills

Sales Skills

Social Media Savvy

Bilingual (EN/ES)

Communication

Problem Solving

EMR Proficiency

Technical Skills

Administrative Excellence

Attention to Detail

Scheduling & Billing Support

Tools

EMR Systems

Telemedicine Platforms

Scheduling Software

Job description

IBI Clinic is seeking a Bilingual Front Desk Receptionist (Patient Ambassador) to deliver exceptional patient care in both English and Spanish. You will manage telehealth scheduling, assist with inquiries, and help promote services, while keeping meticulous patient records and coordinating with medical staff.

The role emphasizes social media content involvement, administrative excellence, and the ability to prioritize tasks in a fast-paced ambulatory setting.