Bilingual Front Desk & Patient Experience Advocate

IBI Healthcare Institute; Loganville (GA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Paid time off

Job summary

IBI Healthcare Institute in Loganville, Georgia, is seeking a Bilingual Front Desk Receptionist (Patient Ambassador) who is passionate about providing exceptional patient care and enhancing healthcare experiences. Applicants should be fluent in English and Spanish, have strong sales and administrative skills, and be proficient with electronic medical records.

Join a supportive team environment at a rapidly growing Ambulatory Surgery Center, where you will manage patient interactions and contribute to marketing efforts through social media. Competitive benefits and professional growth opportunities available!

Qualifications

• Bilingual preferred: fluency in English and Spanish.
• Aesthetics/Personal Injury experience preferred.
• Experience with electronic medical records and patient scheduling systems.

Responsibilities

• Provide exceptional patient care in English and Spanish.
• Manage telehealth appointments and clinic operations.
• Assist patients with inquiries and scheduling.

Skills

Strong sales and closing skills

Social media savvy

Exceptional communication skills

Problem-solving and decision-making abilities

Attention to detail

EMR proficiency

Job description

IBI Healthcare Institute in Loganville, Georgia, is seeking a Bilingual Front Desk Receptionist (Patient Ambassador) who is passionate about providing exceptional patient care and enhancing healthcare experiences. Applicants should be fluent in English and Spanish, have strong sales and administrative skills, and be proficient with electronic medical records.

Join a supportive team environment at a rapidly growing Ambulatory Surgery Center, where you will manage patient interactions and contribute to marketing efforts through social media. Competitive benefits and professional growth opportunities available!