Bilingual Front Desk & Office Coordinator

RI Community Food Bank; Providence (RI); On-site; USD 19,000 - 32,000; Full time

Job summary

RI Community Food Bank in Providence, RI is seeking a Receptionist to serve as the first point of contact for visitors, donors, volunteers and staff. You will handle calls, greet guests, and direct them to the right departments.

The role requires a high school diploma, 1–3 years of office experience, and conversational Spanish. Proficiency in Microsoft Office and strong organizational skills are essential in a fast-paced environment. This position is based on-site at our Providence location.

Qualifications

• High school diploma or equivalent required; associate degree or administrative training preferred.
• 1–3 years receptionist/administrative experience preferred.
• Conversational Spanish required.
• Excellent verbal and written communication skills.
• Strong interpersonal skills to interact with visitors, donors, volunteers, staff and vendors.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, Teams).
• Ability to prioritize multiple tasks, meet deadlines in a fast-paced environment.
• Demonstrated ability to maintain confidentiality and professionalism.

Responsibilities

• Answers all incoming calls and directs them to the appropriate Food Bank staff member.
• Welcomes all visitors and directs them to their destination.
• Receives, logs, and distributes all incoming packages to the appropriate staff.
• Receives and sorts internal mail; notifies departments when mail is ready for pickup.
• Maintains office supply inventory and coordinates orders.
• Processes office supply requests for various departments and closets.
• Places Amazon order requests per procedures and orders office equipment.
• Manages service tickets and toner ordering for uninterrupted operations.
• Schedules reception break and PTO coverage in Teams.
• Assists Finance/Administration, Development and Programs and Operations with projects as needed.

Skills

Communication skills

Interpersonal skills

Multitasking

Discretion / confidentiality

Education

High school diploma or equivalent

Associate degree or admin training

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft Teams

Job description

RI Community Food Bank in Providence, RI is seeking a Receptionist to serve as the first point of contact for visitors, donors, volunteers and staff. You will handle calls, greet guests, and direct them to the right departments.

The role requires a high school diploma, 1–3 years of office experience, and conversational Spanish. Proficiency in Microsoft Office and strong organizational skills are essential in a fast-paced environment. This position is based on-site at our Providence location.