Bilingual Front Desk & Intake Specialist

United Against Human Trafficking; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Wesley Community Center in Houston, TX seeks a Front Desk Receptionist to provide a welcoming point of contact for clients, staff, and visitors. The role includes screening, intake support, and clerical tasks across the organization, including data entry in Wesley’s database and Excel.

The ideal candidate is bilingual (English/Spanish), capable of multitasking, and able to work with minimal supervision while delivering high-quality customer service.

Qualifications

• Must be bi-lingual, English and Spanish (written and spoken).
• High school diploma or GED; 1–2 years related experience preferred.
• Ability to multi-task and maintain organization under pressure.

Responsibilities

• Serve as point of contact for walk-in traffic and phone inquiries.
• Grant access to the center following Visitor Policy.
• Maintain client information and program tracking in Wesley database and Excel.
• Assist with intake paperwork and data entry.
• Provide information and referrals to staff and visitors.
• Maintain a professional, friendly demeanor with clients.

Skills

Bilingual (English/Spanish)

Multitasking

Communication skills

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Wesley Community Center in Houston, TX seeks a Front Desk Receptionist to provide a welcoming point of contact for clients, staff, and visitors. The role includes screening, intake support, and clerical tasks across the organization, including data entry in Wesley’s database and Excel.

The ideal candidate is bilingual (English/Spanish), capable of multitasking, and able to work with minimal supervision while delivering high-quality customer service.