Bilingual Front Desk & Community Services Associate

United Against Human Trafficking; Houston (TX); On-site; USD 21,000 - 28,000; Full time

Job summary

United Against Human Trafficking in Houston seeks a full-time, in-person Receptionist to greet clients, provide information, and guide them to available programs and services. The role requires a friendly, organized approach and the ability to work well with diverse communities.

The Receptionist will perform intake, schedule public benefits appointments, handle payments, maintain front-office operations, and support satellite locations as needed.

Qualifications

• Commitment to MAM’s Mission and services.

Responsibilities

• Greet clients and visitors and announce arrivals.
• Provide information and resources to clients seeking assistance.
• Perform initial screening for appointments and collect contact information.
• Provide vouchers and supplies to those who qualify.
• Schedule public benefits appointments.
• Maintain front office operations and lobby.
• Enter data accurately into the database.
• Train staff or volunteers as needed.
• Keep front office, lobby, and common areas tidy.
• Receive immigration legal client payments and submit to accounting weekly.

Skills

Customer service

Scheduling

Reception duties

Verbal communication

Written communication

Emotional intelligence

People skills

Education

HS diploma or equivalent

Tools

Microsoft Office Suite

Email

Internet

Database

Job description

United Against Human Trafficking in Houston seeks a full-time, in-person Receptionist to greet clients, provide information, and guide them to available programs and services. The role requires a friendly, organized approach and the ability to work well with diverse communities.

The Receptionist will perform intake, schedule public benefits appointments, handle payments, maintain front-office operations, and support satellite locations as needed.