Bilingual Front Desk Clerk (Spanish/English)

Legacy Community Health; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Company holidays

Medical insurance

Dental insurance

Vision insurance

Life insurance

Flexible Spending Account

403(b) Retirement Plan with Company M

Job summary

Legacy Community Health in Houston is seeking a Front Office Clerk to greet patients, answer calls, and manage intake with warmth and professionalism. You will be the first face they see and the first voice they hear.

The role involves data entry, coordinating with staff, handling cash procedures, and supporting clinic operations across multiple locations. Bilingual English/Spanish required; high school diploma required; physical tasks up to 25 pounds.

Qualifications

• Bilingual English/Spanish required.
• Efficient data-entry skills and basic computer literacy.
• Experience with multi-line phone systems preferred.

Responsibilities

• Answer incoming calls and route them appropriately.
• Perform client intake and notify appropriate staff of client arrival.
• Enter patient information into databases accurately.
• Assist the volunteer coordinator with various tasks.
• Follow appointment and cash handling procedures meticulously.
• Complete opening and closing procedures for the clinic.
• Maintain an orderly clinic lobby to enhance patient experience.
• Process lab results efficiently and securely.
• Participate in the Performance Improvement Program.
• Promote a professional environment and foster effective team relations.
• Adhere to safety protocols and report hazards.
• Follow exposure control plans and safety protocols.
• Perform other duties as assigned.

Skills

Bilingual English/Spanish

Data entry

Multi-line phones

High school diploma

Lift up to 25 pounds

Education

High school diploma

Job description

Legacy Community Health in Houston is seeking a Front Office Clerk to greet patients, answer calls, and manage intake with warmth and professionalism. You will be the first face they see and the first voice they hear.

The role involves data entry, coordinating with staff, handling cash procedures, and supporting clinic operations across multiple locations. Bilingual English/Spanish required; high school diploma required; physical tasks up to 25 pounds.