Bilingual Front Desk & Guest Services (Part-Time)

Mountain Recreation; Edwards (CO); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

401(a) retirement contribution

Employee Assistance Program

Paid Time Off

Free facility access

Program discounts

Family discounts

Outdoor gear deals

Scholarship opportunities

Healthcare options

Job summary

Mountain Recreation is seeking a Front Desk Attendant at Edwards Field House. This part-time, year-round role handles guest greetings, registrations, pass sales, and equipment rentals with a focus on friendly customer service.

The position requires 15+ years old, a high school diploma, and preferably bilingual English/Spanish. Expect varied hours, some early mornings, evenings, weekends, and holidays. Benefits include comprehensive staff perks.

Qualifications

• Must be 15 years of age or older; AND
• High school diploma or equivalent; AND
• Previous customer service experience preferred; OR
• Any equivalent combination of experience and training that demonstrates the knowledge, skills, and ability to perform the essential duties.
• Bilingual preferred English/Spanish.

Responsibilities

• Welcomes pass holders and greets guests entering the facility, creating a positive first impression and excellent service.
• Serves as cashier for drop-in fees, program registration, pass sales, and concessions; notifies participants of changes.
• Provides professional, courteous service and resolves issues effectively.
• Maintains clean, safe lobby and front desk area; assists with light maintenance as needed.
• Supports opening/closing procedures and directs public to activities and lost & found.
• Answers calls, provides facility information, and handles registrations and inquiries.

Skills

Computer literacy

Recreation knowledge

Customer service

Communication skills

Team player

Under pressure

Education

High school diploma

Bilingual English/Spanish

Job description

Mountain Recreation is seeking a Front Desk Attendant at Edwards Field House. This part-time, year-round role handles guest greetings, registrations, pass sales, and equipment rentals with a focus on friendly customer service.

The position requires 15+ years old, a high school diploma, and preferably bilingual English/Spanish. Expect varied hours, some early mornings, evenings, weekends, and holidays. Benefits include comprehensive staff perks.