Bilingual Front Desk & Guest Services Associate

Next Generation Orthopedic and Spine Institute; The Woodlands (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Flexible Scheduling

Career Advancement Opportunities

Competitive Compensation

Job summary

A local healthcare facility in The Woodlands is seeking a positive Front Desk Agent to provide exceptional service to guests. The role includes assisting with check-in/check-out, managing reservations, and ensuring smooth operations in a friendly atmosphere. Candidates should have excellent communication skills and be proficient in English and Spanish. If you are outgoing and customer-focused, we invite you to apply.

Qualifications

• Friendly and outgoing personality.
• Proficient in English and Spanish; knowledge of other languages is a plus.
• Computer literacy.

Responsibilities

• Monitor and maintain knowledge of clinic operations.
• Take reservations and answer questions via phone, email, and in person.
• Build rapport with patients and identify their needs.
• Verify insurances and schedule appointments.

Skills

Communication skills

Customer service

Problem-solving

Bilingual (English and Spanish)

Job description

A local healthcare facility in The Woodlands is seeking a positive Front Desk Agent to provide exceptional service to guests. The role includes assisting with check-in/check-out, managing reservations, and ensuring smooth operations in a friendly atmosphere. Candidates should have excellent communication skills and be proficient in English and Spanish. If you are outgoing and customer-focused, we invite you to apply.